Question: Okay, I just got my zune today, I went home, Installed the software, pluged in my zune to charge, and when I came back, the zune was frozen on the battery meter screen.. I did the "safely remove software" thing, unplugged my zune, and it stuck on that screen, and still is. Reseting it doesnt work.. and im planning on draining the battery, and then trying to set it up again. Any help??? Im not getting an Ipod, thanks. I just want to know how to fix this, or am I going to have to exchange it for a new one.
Answer: zune reset - Hold the "Back" and "Up" buttons together until the screen turns black (two to five seconds). To format = Plug in your mp3* Go to start* Go to my computer* Right click you mp3 and choose format* save music/video to your PC before formatting*
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