ZUNE help!?

Question: so, I just got a new zune today because my last one screwed up. fortunately I didn't have to pay for it--circuit city has an awesome return policy. ANYWAY. I figured I'd charge it on the charger I already have, because I wasn't going to get on the computer for a while. I hooked up my Zune with the Zune software on [I didn't re-install the Zune software--it was already on my computer], and nothing happened. I restarted and tried again. The software still isn't detecting my new Zune. what's going on? Do I need to re-install the software?

Answer: Hope you haven't done anything silly yet like reinstalling the Zune Marketplace. Unpug your Zune, hold the back and up on the middle button together for 4 seconds. That will reset your Zune. Hope that helps...

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